Certification — Google Workspace Administrator Exam: Step-by-Step Guide to Successfully Pass

Biswanath Giri
5 min readMar 24, 2024

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What the Google Workspace Administrator exam is and its benefits for IT professionals?

The Google Workspace Administrator exam is a certification exam designed to assess an individual’s proficiency in managing and administering Google Workspace for an organization. The exam covers a range of topics including user and group management, organizational units, access controls, security settings, and configuration of Google Workspace services such as Gmail, Drive, Calendar, and Groups. It typically consists of multiple-choice questions and scenario-based tasks to evaluate the candidate’s understanding of Google Workspace administration. Passing the exam demonstrates competence in effectively deploying and maintaining Google Workspace to optimize collaboration and productivity within an organization.

Highlight the target audience (those aiming to become Google Workspace administrators).

The target audience for the Google Workspace Administrator exam primarily includes individuals who aspire to become proficient Google Workspace administrators. These individuals may include

  1. IT professionals seeking to specialize in cloud-based collaboration and productivity tools.
  2. System administrators responsible for managing organizational IT infrastructure.
  3. IT consultants or freelancers looking to expand their expertise in Google Workspace administration.
  4. Students or recent graduates aiming to enter the field of IT administration or cloud computing.
  5. Professionals transitioning from other IT roles to focus on Google Workspace administration.
  6. Anyone interested in obtaining a recognized certification to validate their skills in managing Google Workspace for businesses or organizations.

Building a Strong Foundation (Remember with short definitions )

  • Recommend getting hands-on experience with Google Workspace by setting up a free trial or using a personal account.
  • Emphasize the importance of understanding core functionalities of Gmail, Drive, Calendar, Docs, Sheets, Slides, Meet, and Chat.

Please find below the essential study resources to prepare for the exam.

Section 1: Managing objects (~20% of the exam)

1.1 Managing account lifecycles by using provisioning and deprovisioning processes.

1.2 Configuring Google Drive.

1.3 Managing calendar and calendar resources.

1.4 Configuring and managing Groups for business.

Section 2: Configuring services (~18% of the exam)

2.1 Implementing and managing Google Workspace configurations based on corporate policies.

2.2 Configuring Gmail.

Section 3: Troubleshooting (~24% of the exam)

3.1 Troubleshooting mail delivery problems reported by users.

3.2 Troubleshooting and collecting logs and reports needed to engage with the support team.

3.3 Identifying, classifying, troubleshooting, and mitigating basic email attacks.

3.4 Troubleshooting Google Workspace access and performance issues.

Section 4: Data access and authentication (~24% of the exam)

4.1 Configuring policies for all devices (for example, mobile device, desktop, Chrome OS, Google Meet Hardware, Jamboard, Google Voice, and browser).

4.2 Configuring and implementing Gmail DLP and sharing access control lists (ACLs) based on governance policies.

4.3 Managing third-party applications.

4.4 Configuring user authentication. Considerations include:

Section 5: Supporting business initiatives (~14% of the exam)

5.1 Using Vault to support legal initiatives.

5.2 Creating and interpreting reports for the business.

5.3 Supporting data import and export.

✅Prepare based on the Google Workspace Administrator Exam Guide

Practice with https://admin.google.com/

Live Demo

Google Workspace Training and Certification playlist

Official Google Resources

Google’s free learning path on Google Cloud Learn

Google Cloud documentation is a valuable resource for in-depth understanding

Workspace Administrator webinars are offered by Google.

Taking the Exam with Confidence

Exam Tips

  • Advise getting a good night’s sleep before the exam.
  • Recommend creating a calm and distraction-free testing environment.
  • Briefly discuss time management strategies (focusing on what you know first, then circling back to trickier questions).
  • Emphasize reading questions carefully and identifying keywords.

Conclusion

  • By following the steps outlined above — familiarizing yourself with the exam format, gaining hands-on experience, utilizing Google’s free resources, and practising with practice exams — you’ll be well-equipped to tackle the challenges and confidently showcase your Google Workspace administration expertise. Remember, a good night’s sleep, a calm testing environment, and strategic time management will go a long way on exam day. Google Workspace Administrator certification is a valuable credential that validates your skills and sets you apart in today’s competitive IT job market. So, take that first step, and embark on your journey to becoming a certified Google Workspace Administrator today!

About Me

As businesses move towards cloud-based solutions, I provide my expertise to support them in their journey to the cloud. With over 15 years of experience in the industry, I am currently working as a Google Cloud Principal Architect. My specialization is in assisting customers to build highly scalable and efficient solutions on Google Cloud Platform. I am well-versed in infrastructure and zero-trust security, Google Cloud networking, and cloud infrastructure building using Terraform. I hold several certifications such as Google Cloud Certified, HashiCorp Certified, Microsoft Azure Certified, and Amazon AWS Certified.

Multi-Cloud Certified :

1. Google Cloud Certified — Cloud Digital Leader.
2. Google Cloud Certified — Associate Cloud Engineer.
3. Google Cloud Certified — Professional Cloud Architect.
4. Google Cloud Certified — Professional Data Engineer.
5. Google Cloud Certified — Professional Cloud Network Engineer.
6. Google Cloud Certified — Professional Cloud Developer Engineer.
7. Google Cloud Certified — Professional Cloud DevOps Engineer.
8. Google Cloud Certified — Professional Security Engineer.
9. Google Cloud Certified — Professional Database Engineer.
10. Google Cloud Certified — Professional Workspace Administrator.
11. Google Cloud Certified — Professional Machine Learning.
12. HashiCorp Certified — Terraform Associate
13. Microsoft Azure AZ-900 Certified
14. Amazon AWS-Practitioner Certified

I assist professionals and students in building their careers in the cloud. My responsibility is to provide easily understandable content related to Google Cloud and Google Workspace,aws .azure. If you find the content helpful, please like, share and subscribe for more amazing updates. If you require any guidance or assistance, feel free to connect with me.

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All the best for the Google Workspace administrator exam!

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Biswanath Giri
Biswanath Giri

Written by Biswanath Giri

Cloud & AI Architect | Empowering People in Cloud Computing, Google Cloud AI/ML, and Google Workspace | Enabling Businesses on Their Cloud Journey

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